Refund policy

Return & Refund Policy

Effective Date: July 24, 2026

At Lodestar Manière, we take pride in the quality and craftsmanship of our products. Please read our Return & Refund Policy carefully before making a purchase.

All Sales Are Final

All sales are final. We do not accept returns, exchanges, or offer refunds for any products once an order has been placed and processed.

By completing your purchase, you acknowledge and agree that all items are sold on a final-sale basis.

No Refunds

We do not issue refunds for any reason, including but not limited to:

• Change of mind
• Incorrect size selection
• Color preference
• Buyer’s remorse
• Accidental purchases
• Delayed delivery caused by the shipping carrier
• Items marked as final sale

Please review your order carefully before submitting your purchase.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or incorrect due to our error, please contact us within 7 days of delivery. Include your order number, a description of the issue, and clear photos of the item and packaging.

If we determine that the issue resulted from our mistake, we will work with you to provide an appropriate resolution, which may include a replacement item if available.

Lost or Stolen Packages

Lodestar Manière is not responsible for packages that are lost, stolen, or delayed after they have been marked as delivered by the shipping carrier. If you experience a delivery issue, we recommend contacting the shipping carrier directly to file a claim.

Order Changes and Cancellations

Once an order has been placed, it cannot be canceled, modified, or changed, as orders are processed promptly.

Contact Us

If you have any questions regarding this Return & Refund Policy, please contact us:

Lodestar Manière

Email: support@lodestarmaniere.com

Website: https://www.lodestarmaniere.com